Carol Ring

Insights, Perspectives, and Thought Leadership

Carol Ring

Insights, Perspectives, and Thought Leadership

How Adobe and Cathay Pacific Customers are Driving Organizational Culture Change

Organizations have been focused on the customer for hundreds of years. So not surprisingly, we have developed a lot of data, processes, and functions to help us manage this key area of our business. More recently, a trend is developing where leaders are transporting their customer service skills to the employee arena. At your next…

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Businessman looking to the future for new business opportunity

Who Moved Our Future and Where Has It Gone?

In this era of disruption, volatility and an increasing shortage of talent, the future is becoming more and more challenging to predict. Trying to discern where your organization will be in 10 years is complex and at times overwhelming. It’s easy to get stuck. Who Moved My Cheese?: An A-Mazing Way to Deal with Change…

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How this CEO Plans to Turn Around a Floundering, Iconic, Canadian Organization

What will the first permanent female leader of an organization facing harassment suits, claims of negligence, and desperately in need of modernization tackle first? This was the question I had when I went to hear a presentation by recently appointed RCMP Commissioner Brenda Lucki. In her insightful remarks she talked about leadership, courage and culture….

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Business Books to Read This Summer

Capitalism, Power and Biographies or Mystery, Romance and Comedy?

When I was growing up I spent my summers either at the cottage or at camp. It was a time before internet and wireless technologies. It was the time that I discovered my love of reading. I was a voracious reader.  I often perused the latest novel with a flashlight under the blankets. I naively…

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Stop trying to get the right people on the bus, get the right bus first!

“Leaders of companies that go from good to great start not with “where” but with “who.” They start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.” Jim Collins, author of Good to Great – Why some companies make the leap and…

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Do Robots Require a Different Workplace Culture?

I’m not a big fan of science fiction, but I did enjoy the Jetson’s cartoon series when I was growing up. Self-driving vehicles, a robotic maid and automated appliances seemed like a dream way to live. And, who couldn’t use a little of Iron Man’s assistant J.A.R.V.I.S to help them get through the day? When…

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We Believe in Making a Difference. Sign Carol Ring Corporate Culture Speaker

What Will You Stand Up For?

What a time we live in! From students in Parkland sparking corporate responses to gun control, to a CEO shutting down over 8,000 retail locations at the same time for racial bias training, to an ex FBI Director calling upon a nation to vote for their values, people from all corners are stepping up. Parkland,…

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Oprah on Workplace Culture Carol Ring Corporate Culture Speaker

What Does Oprah Know about Workplace Culture?

Recently I tuned into a CNN episode of the Van Jones show because Oprah was the guest. I always get a dose of inspiration whenever Oprah speaks and was curious what she had to say this time. During a discussion of the current political situation, Oprah claimed that “we all play a role in creating…

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How to Optimize Your Organization's Gifts and Energy Carol Ring Corporate Culture Speaker

How to Optimize Your Organization’s Gifts and Energy

During my years as a corporate executive, I remember the endless efforts and pressure to deliver better results. Our weekly performance dashboards were full of customer satisfaction metrics and cost related KPI’s. Process re-engineering was on ongoing activity with obsessed Six Sigma black belters. Despite good intentions, these various areas of focus still resulted in…

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Metaphor of someone dealing with sabotage in the workplace

Is Your Leadership Team Sabotaging Your Culture Transformation?

Have you ever felt like a lone salmon swimming upstream against the current when trying to make change in your organization? Meet Joanna Barclay. For over 3 decades she’s worked with leadership teams engaged in business transformation. She is the author of Conscious Culture – How to Build a High Performing Workplace through Values, Ethics and…

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