Carol Ring

Insights, Perspectives, and Thought Leadership

Carol Ring

Insights, Perspectives, and Thought Leadership

5 Secrets to Lead Your Troops Out of the Trenches

Every day when you arrive at work do you sigh as you go through the door?  Do you think “Just once I’d like to be a cast member at Disney, rather than a middle manager where I am today”? If only this place was as exciting and fun to work at as Zappo’s or Google!…

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Airplane Tail

Every business has an “airline” story – do you know yours?

Everyone has a story of lost luggage, delayed flights, or that flight attendant with attitude.  And as customers, we can’t wait to share the experience with everyone – either in person or via social media.  What the experience is really telling us is how the particular brand of the organization is being perceived.  After all,…

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Costing Corporate Culture: 3 steps to assess your ROI

The conversation about the cost of an organization’s culture is a tough one to have.  After all, if culture is just a nebulous, intangible concept how can we apply a financial analysis to it? Good news!  By using some tried and true costing practices, along with new assessment tools, you can measure the ROI of…

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