Insights, Perspectives, and Thought Leadership
Insights, Perspectives, and Thought Leadership
The strategic planning process used to be a linear exercise. We started with the vision and then worked our way down through the what, where, when and how to develop the strategy. Then we might consider the people element of our strategy, which would bring in culture. The visuals always had culture as the foundation….
“What’s your biggest problem in business these days?” I’ve been asking leaders this question at every opportunity. My research shows the responses come down to three areas: changing demographic expectations, disruption, and managing profitable growth. And the follow up questions almost all lead back to culture. More and more leaders are jumping on the culture…
Canadian economists got it all wrong when it came to the job numbers in April 2019. The median economist forecast was for 12,500 new jobs. Instead, the market place rocked it generating 106,500 positions! That’s the good news. The bad news, the national unemployment rate is now 5.7 percent and we haven’t seen it this…
When we talk about culture we often refer to how work gets done. Today, I’d like to explore where that work gets done. Does your office building provide amazing support or is it just a contained place to congregate? Whenever I think about culture and the physical work space, I recall the time I attended…
Another March 8th has rolled around, and once again we’re celebrating International Women’s Day. It’s a time to celebrate women’s achievements and reflect on how we can contribute to a more gender-balanced world. Research over the past few years has shown that organizations with a significant number of women in leadership positions are outperforming those…
As the winter calendar flips to February, love is in the air. From valentine balloons, aisles of red cards and those extra special chocolate boxes, we are reminded about a very basic human need – the need to belong. Belonging doesn’t have to be madly in love, it also shows up as friendship, trust, acceptance,…
Winter is in full swing and the temperatures are downright frigid! We’ve got below average wind chills, record snowfalls, freezing rain, and black ice. While all of this cold is going on around us, what’s the temperature like in your workplace? Are your employees fired up and bouncing into work with enthusiastic anticipation of the…
Have you embarked on a journey to shift your culture only to find that it’s run out of steam? October 18, 2018 is World Values Day–an opportunity to reflect on our personal values! A time to take note about how well our current situation is aligned with the things that are most important to us!! However,…
Organizations have been focused on the customer for hundreds of years. So not surprisingly, we have developed a lot of data, processes, and functions to help us manage this key area of our business. More recently, a trend is developing where leaders are transporting their customer service skills to the employee arena. At your next…
In this era of disruption, volatility and an increasing shortage of talent, the future is becoming more and more challenging to predict. Trying to discern where your organization will be in 10 years is complex and at times overwhelming. It’s easy to get stuck. Who Moved My Cheese?: An A-Mazing Way to Deal with Change…
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