organizational culture

Insights, Perspectives, and Thought Leadership

organizational culture

Insights, Perspectives, and Thought Leadership

Words floating out of book -- Create a Winning Culture with One Key Word!

Create a Winning Culture with One Key Word!

If you want to drive your culture towards success then be careful about the words you choose. The language used in your organization will shape the behaviors of the people. If the talk is all about customers first, employees will place emphasis on serving the customer. If the conversation is about cost reduction, the actions…

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Why we need to actively design the culture at our country’s largest employer

This fall is full of election frenzy, whether you’re in Canada or the United States.  In both countries, the federal government is the largest employer. In Canada there are over 250,000 people working for the national employer. The next largest Canadian employers are George Weston (owners of Loblaws and Shoppers Drug Mart) at just over…

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Golf balls falling out of basket

Did Tiger forget to practice?

Tiger Woods came back to golf in January. After a long layoff due to health reasons, he felt he was ready to carry on.  Unfortunately, his golf game was far from its previous level.  It wasn’t fabulous, it wasn’t even average, it sucked. He finished dead last. But you can bet that he blasted off…

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A Key Leadership Lesson from the Elite Team at Hawaii Five-O

Book ‘em Danno! Who can ever forget this iconic line from the famous TV police series Hawaii Five-O?  It’s a popular show at our house. After all, there’s lots of drama and action plus the beautiful Hawaiian landscapes. But almost every time I watch the show I just end up feeling cheated, confused and frustrated….

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Corporate Culture Trends

Organizational Culture — Trends You Need to Know

It’s hard to believe that the term “corporate culture” didn’t appear on the business landscape in a meaningful way until the early 1980’s. By contrast, another business term, “money”, developed almost 5,000 years ago! While corporate culture may seem like a newborn to the business world, important trends are emerging. CEO’s are starting to get…

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5 Secrets to Lead Your Troops Out of the Trenches

Every day when you arrive at work do you sigh as you go through the door?  Do you think “Just once I’d like to be a cast member at Disney, rather than a middle manager where I am today”? If only this place was as exciting and fun to work at as Zappo’s or Google!…

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Costing Corporate Culture: 3 steps to assess your ROI

The conversation about the cost of an organization’s culture is a tough one to have.  After all, if culture is just a nebulous, intangible concept how can we apply a financial analysis to it? Good news!  By using some tried and true costing practices, along with new assessment tools, you can measure the ROI of…

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Olympic Gold Medal

Is Your Business Going for Gold?

The Gold Medal – the highest award in Olympic competition. Who doesn’t want to be a gold medal winner? Every time I tune into the Olympics I am inspired by the stories. The passion and dedication of each athlete as they strive for excellence is almost unbelievable. They do it for their country, their sport…

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Preventing Software Implementation Failures due to Poor Culture

If you’re like me you’re sick to death from hearing about the great culture at Zappo’s and Google.  After all, if we had a gazillion dollars in cash flow we’d all build gyms and onsite daycares for our employees, wouldn’t we?  So, when it comes to culture do we all need to be a Zappo’s…

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